Wednesday, June 26, 2019

One Box or More Storage Guide with SpacePAL's App

WRITTEN bySPACEPAL
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One of the things that make SpacePAL the smartest way for Sydneysiders to store extra stuff (other than being more convenient and more affordable) is our revolutionary app. It was our goal to make it as easy as possible to declutter your apartment or office and get excess items, sporting equipment or promotional gear safely stored until you need it redelivered – and our app does just that!

With just a few taps, you can manage your entire storage journey with SpacePAL to get your free SpaceBOXES delivered, collected, stored and redelivered whenever you need them back. It’s so easy!

Although our app is straight-forward and user-friendly, we've created some helpful walkthrough videos to help you out if you ever get stuck or just to give you some more info. Let's take a look…

GETTING STARTED

This video covers the basics of logging into SpacePAL for the first time, creating your account and inputting some extra account details. It takes you through your address book, inputting payment cards and changing your level of SpacePAL.

ORDER BOXES AND SUPPLIES

Now the fun starts! In this video, we walk you through our range of SpaceBOXES and Storage TAGS that are used to store lifestyle items that don’t fit into our boxes. We’ll show you how to add them to your order, show you our add-ons and how to organise a time for our driver to deliver your boxes for free!

HOW TO CATALOGUE

Our storage catalogue is the easiest way to track what you have in storage. When you need something from your stored boxes, you can use your catalogue to determine which box you need so you don’t have to check them all out at once. This video shows you how to use the catalogue and all of its great features.

ORDER A ONE STOP CHECK-IN

If you're organised and ready to get your stuff straight into storage, a One Stop Check-In allows you to have your free boxes delivered and taken to our storage facility in the one trip. Learn how to book yours in this video.

ORDER A STANDARD CHECK-IN

If you need a bit more time to get your storage boxes packed, we'll give you up to two weeks after delivering your free SpaceBOXES to pack and check them into storage. This video shows you how to choose a Standard Check-In and re-check in boxes you've temporarily had out of storage.

RETURNING UNUSED PACKING SUPPLIES

We understand that it can be hard to know precisely how many SpaceBOXES and supplies you'll need when packing your boxes so this video shows you how to organise their return in the app.

ORDER A TEMPORARY CHECK OUT

This video will take you through the steps of ordering a temporary check out in the app when you just need your stored boxes or items for a short period of time before having them collected and returned to storage.

ORDER A PERMANENT CHECK OUT

When you’re ready to have your stored boxes and lifestyle items permanently returned to you, you can order a Permanent Check Out with just a few taps, and we'll deliver your items to any address you choose. Learn how in this video.  

Still need some guidance? Get in touch with our friendly team who can answer all of your questions and get you using our app like a pro in no time. Email hello@spacepal.com.au or call 1300 772 236.